At EZY PARTS & ACCESSORIES SDN BHD, we strive to deliver your motor accessories promptly and securely. Below are the details of our shipping policy:
1. General Information
- All orders are processed within 1-2 business days after receiving payment.
- Orders are shipped only on business days (Monday–Friday, excluding holidays).
- In the event of high order volumes, delivery may be delayed. You will be notified promptly of any delays.
2. Delivery Locations
We deliver to:
- Domestic: All regions within MALAYSIA.
3. Delivery Times
Estimated delivery times are as follows:
- Standard Shipping: 3–5 business days.
- Expedited Shipping: 1–3 business days.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the destination, weight, and size of the order.
- Free Shipping: Available for orders over MYR100 within MALAYSIA.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to monitor your package’s delivery status.
6. Lost or Damaged Items
- If your order is lost or damaged during shipping, please contact us immediately at ezy_parts@outlook.com.
- For damaged items, include photos of the packaging and the product to expedite the resolution process.
7. Contact Us
If you have any questions about shipping, please reach out to us:
- Email: ezy_parts@outlook.com
- Phone: +60105061306